Where have you been...?

In engineering, particularly electrical engineering, you learn a lot about feedback systems. If you want a circuit (or a business process) to work efficiently you need to take a sample from the output and feed it back to adjust the input. Simple enough, it would seem. After all mothers have used this approach to train and discipline their youngsters since time immemorial.

Yet, according to an improptu survey of business executives at the recent Computerworld Premier 100 conference more than 60% of the respondents reported that their companies rarely if ever go back to measure the return on investment (ROI) of a project six months after it's completed.

Learning and improvement of a knowledge base, both from a company and personal standpoint, only takes place if we take the trouble to consider what we did right and wrong. Otherwise it's just a ride like Space Mountain at Disneyland.

Premier 100: For ROI, you've got to have a plan | Computerworld News & Features Story
- posted by tempusmaster @ 6:28 PM